How VELife Wealth Family handles your information
This policy explains how VELife Wealth Family collects, uses, stores, and protects information when you use its member portal and services.
Effective date: 16 October 2026
Information we collect
VELife Wealth Family may collect account, identity, contact, transaction, device, and support information needed to provide member services, meet legal obligations, prevent fraud, and keep records accurate.
How information is used
Your information is used to open and manage accounts, process authorised transactions, send service notices, provide support, improve services, and meet regulatory or audit requirements.
Sharing and protection
VELife Wealth Family shares information only where needed to deliver its services, process authorised payments, comply with the law, or protect members and the company. Reasonable technical and organisational safeguards are used to protect your data.
Your choices and requests
You may ask VELife Wealth Family to review, correct, update, or delete personal information where applicable. Some records must be retained where required for financial, legal, fraud-prevention, or audit purposes.
VELife Wealth Family